What This FAQ Covers
We put this page together because the same questions come up again and again — how to deposit with Nagad, why a withdrawal needs verification, how to get back into your account on a new phone. Each answer below reflects how the platform actually works, not a generic script. If your question is about a deposit, check the payment section first: send
from your bKash, Nagad, or Rocket app to the account number shown at checkout, confirm with your PIN, and the balance updates on your account wallet. For account access on a new device, the OTP goes to your registered number — keep that number active. If something still isn't clear after reading, our support team is reachable via live chat directly from
the lobby. Availability depends on your local law and eligible regions.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet
- Live Chat Support